Privacy policy

Last Updated: May 18, 2026

At HENINKO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase products or services from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information from customers:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details (processed securely through third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on our website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Send promotional emails or marketing communications (only where permitted)

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic and performance
  • Support marketing and advertising activities

You can modify your browser settings to refuse cookies, though some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processors
  • Shipping and delivery partners
  • Service providers assisting website operations
  • Legal authorities when required by law

These third parties only receive information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information. However, no online transmission or storage system can guarantee complete security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on your location, you may have rights including:

  • Accessing your personal data
  • Correcting inaccurate information
  • Requesting deletion of your data
  • Restricting or objecting to processing
  • Requesting data portability
  • Withdrawing marketing consent

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes become effective immediately upon posting on our website.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Store Name: HENINKO
Email: heneinkenol@gmail.com
Phone: +44 7700 389482
Address: 170–171 Utting Avenue, Liverpool, England, L4 8SX